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What to Expect in the Event Guide

Get an exclusive preview of Shared Services & GBS Select, the premier executive leadership summit for GBS and shared services transformation. This guide offers a concise look into the key themes, speakers, and sessions shaping this year’s agenda in San Diego, CA from September 13 - 15, 2026.

Inside, you'll find:

• The core themes driving this year’s content, including Generative AI, customer-centric delivery, and cross-functional collaboration
• What’s new: deeper dives into Agentic AI, hybrid outsourcing strategies, and ESG operationalization
• Featured sessions designed to help you build resilient, scalable, and future-ready GBS models
• High-impact speakers from global brands like MGM Resorts International, Henry Shein, Apogee Enterprises, LifePoint Health Business Services, and more

Whether you're focused on operational excellence, innovation, or leadership development, this guide will help you map out your experience and get the most out of attending.