Welcome to Higher Education Shared Services & Outsourcing Week - the only conference designed exclusively for shared services leaders in the higher education space. As institutions navigate shifting priorities, evolving technologies, and growing expectations, this event provides the platform to turn transformation into long-term progress.
Over two days, leaders from across the U.S. and Canada will share strategies that strengthen operations, sustain growth, and accelerate collaboration. Join peers and innovators to explore what’s next for higher education shared services and build the momentum that carries your institution forward.
Walk away with real examples of how universities are restructuring operations to manage budget cuts, rising service demands, and digital disruption while keeping quality and campus satisfaction high. Connect with higher ed leaders who have successfully scaled and evolved their shared services models.
Listen to case studies of how peers are using AI to eliminate manual processes in HR, Finance, and Student Services. Learn practical steps to integrate automation without losing the human touch.
Gain actionable playbooks for addressing turnover and burnout through new career pathways, cross-training initiatives, and engagement strategies tailored to the higher ed environment. Exchange data, templates, and lessons learned to accelerate your own transformation journey.
Explore the Higher Education SSOW Event Guide to see the sessions, speakers, and strategies designed to future-proof shared services in universities. From digital transformation to employee experience and workforce agility, discover what’s shaping the future of higher education shared services.
And it's all in one handy document!
Higher Education SSOW runs September 16 - 17, 2026 and it’s co-located with the broader Shared Services & Outsourcing Week, September 14 - 17. Attend SSOW to benchmark with mature, corporate shared services teams, then step next door to join your peers at Higher Education SSOW.
You’ll see proven playbooks, vendor ecosystems, and AI/automation use cases you can adapt to campus realities - accelerating your roadmap without reinventing the wheel. Book once, gain twice the perspective, and return with a campus-ready plan backed by enterprise best practice.