Welcome to Higher Education Shared Services & Outsourcing Week - the only conference designed exclusively for shared services leaders in the higher education space. As institutions navigate shifting priorities, evolving technologies, and growing expectations, this event provides the platform to turn transformation into long-term progress.
Over three days, leaders from across the U.S. and Canada will share strategies that strengthen operations, sustain growth, and accelerate collaboration. Join peers and innovators to explore what’s next for higher education shared services and build the momentum that carries your institution forward.
Walk away with real examples of how universities are restructuring operations to manage budget cuts, rising service demands, and digital disruption while keeping quality and campus satisfaction high. Connect with higher ed leaders who have successfully scaled and evolved their shared services models.
Listen to case studies of how peers are using AI to eliminate manual processes in HR, Finance, and Student Services. Learn practical steps to integrate automation without losing the human touch.
Gain actionable playbooks for addressing turnover and burnout through new career pathways, cross-training initiatives, and engagement strategies tailored to the higher ed environment. Exchange data, templates, and lessons learned to accelerate your own transformation journey.
Higher Education SSOW runs March 16–17, 2026 and it’s co-located with the broader Shared Services & Outsourcing Week, March 16–19. Attend Higher Ed SSOW, then step next door to SSOW to benchmark with mature, corporate shared services teams.
You’ll see proven playbooks, vendor ecosystems, and AI/automation use cases you can adapt to campus realities - accelerating your roadmap without reinventing the wheel. Book once, gain twice the perspective, and return with a campus-ready plan backed by enterprise best practice.