Not every organization can replace legacy technology overnight. This discussion explores how Shared Services leaders can simplify processes, strengthen governance, and use AI strategically to deliver measurable business outcomes—even when modern systems aren't yet in place.
• Identify opportunities to standardize and redesign end-to-end processes that reduce complexity, improve compliance, and accelerate service delivery without a major ERP investment.
• Explore practical ways to layer AI, automation, and self-service onto legacy environments while building stakeholder alignment for long-term transformation.
Dan Melchior, Shared Services Director, San Diego State University
Check out the incredible speaker line-up to see who will be joining Dan.
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