Joshua Pope

Vice President of Global Business Services MasterCard

DAY 2: Monday, September 15, 2025

10:30 AM Expanding Front-Office Impact: Redefining GBS Value Creation

With 49% of GBS organizations venturing into front-office functions, integrating these capabilities is essential to unlocking new business value. Learn how to centralize and operationalize functions like sales support, research labs, and AI deployment for strategic growth.

 

  • Develop frameworks for governing and integrating front-office services into the GBS model.
  • Scale analytics-as-a-service and design hubs to drive innovation and efficiency across the enterprise.


Check out the incredible speaker line-up to see who will be joining Joshua.

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