Margot Guy is the VP of Shared Services Center, Omni Hotels where she led the stand up of a new global shared services model with BPO partner and digitized finance and HR processes during the COVID-19 transition. Prior to Omni Hotels, Margot was the VP of Global Business Services at Discovery / Scripps Network where she led 100+ person team; oversaw Payroll, AP, Revenue and GL towers and standardized global processes. Prior to Discovery, she was the Director of Revenue Services for Marriott Business Services where she managed the Order to Cash Tower for Accenture/Marriott and significantly improved client satisfaction and employee/customer engagement by over 3x.
GBS is no longer a hidden department; it is a central pillar for corporate strategy and M&A agility. This roundtable focuses on how to communicate GBS’ success in terms that resonate with the Board and the CEO to secure future investment.
• Techniques for aligning GBS milestones with high-level corporate goals like sustainability and market expansion
• Lessons on building a narrative that shifts the perception of GBS from a cost center to a value creator
Check out the incredible speaker line-up to see who will be joining Margot.
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