Richard Payne
Director, Finance Shared Services Apogee EnterprisesDAY 2: Monday, September 14, 2026
2:00 PM Panel: The 2027 GBS Workforce—Transitioning from Processors to Consultants
As automation absorbs the transactional layer, your remaining talent must shift toward high-value problem solving and internal consultancy. We’ll look at the specific skill sets needed to manage a hybrid human-digital workforce effectively.
• New models for skills-based career paths that prioritize strategic thinking and data storytelling over process adherence
• Approaches to leadership that foster agility and curiosity in a tech-saturated GBS environment
Panelists:
Richard Payne, Senior Director Finance and Procurement Services, Apogee Enterprises
Check out the incredible speaker line-up to see who will be joining Richard.
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