Scott Gillan

Strategic Transformation Architect, Global Business Services Warner Bros Discovery

Tuesday, September 15, 2026

9:45 AM Beyond Shared Services: Using the Landlord-Tenant Model to Unlock Enterprise Value

Many organizations start their shared services journey focused on finance, HR, and IT—but the next wave of value comes from expanding that model across the enterprise. This session explores how a landlord-tenant capability center model can enable organizations to scale services, support additional business functions, and move beyond traditional shared services boundaries.

• Expanding the shared services model beyond finance and HR to support functions like sales operations and other front-office capabilities

• Designing a scalable landlord-tenant structure that allows multiple functions to operate within a unified capability center model

Check out the incredible speaker line-up to see who will be joining Scott.

Download The Latest Agenda

In Partnership With:

QUESTIONS?
Contact us: 1-800-882-8684
Email: enquiry@iqpc.com