Abigail Hernandez

Project and Change Manager San Diego State University College of Extended Studies

Wednesday, September 16th, 2026 - Main Day One

11:30 AM WORKSHOP B: Sustaining Momentum Through Leadership Transitions and Institutional Change

Leadership transitions and institutional shifts can introduce uncertainty that affects team morale, operational stability, and long-term progress. This session explores how shared services leaders can maintain continuity, reassure stakeholders, and preserve forward momentum during periods of transition. It focuses on practical approaches for safeguarding priorities, reinforcing organizational identity, and guiding teams through ambiguity. Attendees will gain tools for leading with steadiness and clarity even when direction, expectations, or governance structures evolve.

Clarify non-negotiable priorities and core service commitments to ensure continuity and reduce disruption.

Communicate consistently to maintain trust, provide context, and help teams understand what is changing and what remains stable.

Strengthen cultural anchors and team engagement practices that keep individuals motivated and aligned throughout transition periods.

Check out the incredible speaker line-up to see who will be joining Abigail.

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