Katy Rau

Director, Staff Shared Services USCF HR

Main Conference Day Two, Thursday, September 19, 2024

9:30 AM PANEL: Creating a Culture of Engagement & Excellence in Your Shared Service Center

To truly create business excellence, one has to start with their culture. Developing this culture can be difficult, especially when employees are remote, hybrid, or do not see their work as highly motivating. This panel delves into strategies for cultivating that culture of engagement and excellence. Leader will tell us how they: 

  • Foster employee motivation, even in remote environments. 
  • Build a culture of continuous improvement. 
  • Find tools and technology that best supports your “Mission Driven” team goals. 


Check out the incredible speaker line-up to see who will be joining Katy.

Download The Latest Agenda