Scott Savage

Associate Vice Chancellor, Operational Performance and Strategy UNC Chapel Hill

Main Day Two: Thursday, September 17, 2026

9:30 AM From Silos to Synergy: Building Operating Models That Connect Campus Capabilities

As shared services continue to mature in higher education, the next evolution lies in creating operating models that connect—not replace—campus strengths. This session explores how institutions are breaking down functional silos to build unified service structures that leverage internal expertise across HR, Finance, IT, and Research. Attendees will gain a roadmap for assessing where internal collaboration can create more value than external contracting and how to implement structures that ensure long-term alignment and accountability.

Key Discussion Points:

Identifying natural intersections between campus functions and shared services teams

Frameworks for governance, performance measurement, and stakeholder engagement

Balancing centralization with distributed ownership for service excellence

Check out the incredible speaker line-up to see who will be joining Scott.

Download The Latest Agenda

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