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September 29 - 30, 2020 | Online Event

Agenda Day 3 June 9th 2020

7:30 am - 8:00 am Networking Breakfast

8:00 am - 8:05 am Chairperson’s Remarks

8:05 am - 8:35 am Keynote: Empowering Finance Operations & Shared Services: Practical Applications for Enterprise Metamorphosis

Advances in big data, data analytics, and artificial intelligence are transforming the way organizations compete and how they interact with customers, vendors, and distributors. Amid this transformation, few parts of the enterprise need to adapt more quickly than the finance function and shared services. A CFO's focus has expanded beyond traditional mandates to playing a meaningful role in driving strategic planning for the business. Shared service organizations are undergoing a similar transformation. Previously mainly focused on cutting costs, now expected to leverage capabilities to become revenue-generating agents with more complex, knowledge-based processes. And now, with advanced data analytics and the promise of artificial intelligence, CFOs and Shared Services have more tools than ever at their disposal to help draw insights for optimal performance models. During this session, attendees will:
  • Deep dive into most valuable tools among the confluence of emerging technologies during the digital transformation wave
  • Explore a new generation workforce to boost finance efficiency
  • Delve into how enterprise cognitive assistants will help finance and shared services operations.

8:35 am - 9:05 am Revolutionizing Global Payroll to Align With Overall Productivity Improvements

Shared Services is taking a leading role in driving standardized, digitized, and increasingly automated services, mainly through F&A and HR. Another year with significant financial functions within the organization that has yet to undergo global process facelift is Payroll. Does this area manage an enterprise's most significant expense, human resources? Country-specific regulations have, to a certain extent, prevented Payroll from taking its place among "global processes," but this also means it has failed to leverage the transparency and benefits that implies. Today, there is new awareness around Payroll's outputs, which, combined with Workforce Analytics, offer significant strategic value. During this session, attendees will:
  • Discuss how to re-evaluate your Payroll strategy and identify new ways to optimize it
  • Explore Payroll's Achilles Heel: local compliance considerations and multiple systems
  • Share insights if reality or myth for Payroll to move from an international function to a global one?

9:05 am - 9:35 am Business Meeting

9:35 am - 10:05 am Business Meeting

10:05 am - 10:35 am Business Meeting

10:35 am - 10:50 am Networking Break

10:50 am - 11:30 am Panel Discussion: Women in the Workplace: Critical Mission of Change Management Leadership During Digital Transformation

Trista Pitre - Vice President Global Business Services, Ball Corporation
Joni Arison - Senior Vice President, Finance Services, AT&T
The floodgates are open, and the movement to bring about change has erupted around the globe. Who is this sleeping giant — the global female leadership population? Women are the second-largest economy in the world based on earned income vs. GDP. Women are making great strides to bring about change in many ways within the workplace. The most significant impact women can make to propel global economic recovery by diversifying our workforce.
During this panel, attendees will hear about:
  • What do you think is the biggest challenge that women currently face in the workplace? 
  • How do you go about encouraging innovative ideas in your workplace? 
  • Future is female: What is the most important career advice you’ve received in the last ten 
  • years? Examples of advancing mentorship opportunities available 
  • Dissolving the gender and workforce gap on shared services leadership teams

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Trista Pitre

Vice President Global Business Services
Ball Corporation

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Joni Arison

Senior Vice President, Finance Services
AT&T

11:30 am - 12:10 pm Workshop: 50 Ways to Fight Bias

Lean In is creating a community to encourage and support women leaning into their ambitions. If we talk openly about gender issues and work together to tackle them, we believe we can change the trajectory of women and create a better world for all of us. These interactive discussions provide an active forum for business service peers to support and inspire one another. Together, we raise the profile of women in Shared Services, pursuing success together, developing new skills, and learning the value and power of our community. During this workshop, we will highlight specific examples of gender bias in the workplace and offer research-backed recommendations for what to do.Key evidence-based research findings include:
  • Diverse teams are often more innovative and productive
  • Companies with more women in leadership roles perform better, and employees on diverse and inclusive teams put in more effort, stay longer, and demonstrate more commitment
  • Organizations with diverse leadership realize higher profit

12:10 pm - 12:40 pm Keynote: Closing Gaps & Perceptions to Create Career Paths in Shared Services Workforces

SSO and GBS organizations aren't just about service, even though that element will always continue. Still, they're about providing solutions moving into the future, and honestly, the only unit capable of delivering these solutions and then scaling them to the entire business. But does Shared Services get the credit its due for providing substantial cost savings and innovation in the organization? One of the biggest challenges for Shared Services in this regard is its perception in the market and not branded effectively to promote its importance as a disruptive force and the transformation machine. If you want the SSO to move up the value curve, it needs to be branded adequately as an organization with a career path to send a message to strong applicants. During this session, attendees will: 
  • Discuss ways to create solutions that are repeatable across the business, delivered from the SSO, but have the potential to be embedded in the organization.
  • Hear how important branding is for a Shared Services Organization? 
  • Explore how to make sure your prospective talent knows there are career paths and opportunities for longevity in the shared services organization.

12:45 pm - 1:15 pm Chairperson Closing Remarks