Vincent Lacour

GBS - Director & Global Process Lead, Digital Transformation Lexmark

Vincent Lacour is in charge of leading the GBS digital transformation for Lexmark. He has been with Lexmark for more than 15 years with leadership position in Supply Chain (Paris, Budapest), in Information Technology (Geneva), in GBS (Geneva) with teams located across time zones. Vincent joined GBS organization early 2019 to lead Data & Analytics workstream after approx 10 years in IT - being in charge of Analytics across various systems (SAP, D365, ...). 18 months back, his scope expanded to lead the GBS digital transformation.

Day One, 27th June

10:00 AM GBS As The Driver For Enterprise-Wide Digital Transformation

SSON’s 2022 State of the Industry Report found that three quarters of SSCs are actively supporting their enterprise’s digitization agenda and 32% were even driving it. Meaning that not only are global business services using digital transformation to drive further productivity gains in their center, but to help further business goals across the enterprise. In this session we discuss how leading shared services are achieving this, focusing on: 

· Supporting Data & Analytics above and beyond their GBS scope

· Leading the enterprise digital twin practice: deliver the value and implement an “as a service” model

· Driving the automation journey: from low-code / no-code to hyper automation.

· Influencing the digital transformation corporate roadmap

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