Fatih Ozturk

As businesses transition to the future of work, and digital disruption becomes the norm, senior Shared Services & GBS leaders are asking how they can evolve their operating models to be flexible and adaptable enough to boost efficiency and drive value.

In this keynote opening panel, we get the perspective of senior leaders on how they are ensuring they enterprises remain agile, resilient and dynamic.

·      Explore the ways in which operating models are evolving in response to global business challenges

·      What does a next-generation operating model look like and what is the impact on function and process improvement?

·      How are leaders responding to the changing nature of work to create resilient and sustainable process structures?

·      How can these new models go beyond cost reduction alone and deliver ‘transformational value’ for the business?