September 12 - 13, 2022
| 100% Virtual
TIME ZONE: CET
TIME ZONE: CET
Day One - Monday, 12 September 2022
1:00 pm - 1:05 pm
CET
Welcome and Chairperson’s Opening Remarks
Rakesh Sangani -
CEO & Founder,
Proservartner
1:05 pm - 2:00 pm
CET
Keynote Opening Panel: Bringing Together The Business & The Technology To Achieve The Efficiency & Control Promised Of Digital Transformation
Eduardo Serrano-Lobelo -
Head of Global Finance Shared Services,
Sulzer
Joseph Craughan - X Disruptor – Digital Transformation & Innovation, Novartis
Wojciech Wieronski - General Manager Finance for Poland, MediaMarktSaturn Poland
We know the promises of enterprise-wide digital transformation to deliver process & delivery excellence. The technologies exist. But whilst we can implement that technology, how can we truly integrate effectively to realise the maximum benefit?
In this keynote opening panel, we ask GBS & Shared Services Leaders how they are balancing the need to improve particular business services whilst also evaluating the impact and overall benefit to the enterprise as a whole.
· In what areas is the gap between the promise of process efficiency the greatest?
· Discover the fundamental factors you need to have in place to ensure a technological innovation can be as successful as possible
· Where are GBS & Shared Services Leaders seeing the greatest benefits from leveraging digital innovation?
· Learn how to balance the potential benefits of technological implementation with any collateral impacts caused by the process of integration
· How can you go about identifying ‘the next great leap forward’? In what ways are we evaluating the potential benefits of digital innovations?
2:00 pm - 2:45 pm
CET
Panel Discussion: Defining The Role Of Shared Services & GBS In Delivering Enterprise-Wide Finance Transformation
Adrian Hoarca -
Head of EMEA Finance Transformation,
Merck Group
Jakub Wojdat - Senior Director Finance, Global Head of Finance Shared Services, TE Connectivity
Brindha Pillay - SVP Global Head of Accounting and Process Digitalisation, DHL
Markus Rieder - SVP, Head of Finance Transformation & Digitalization, Swissport
In what ways can Shared Services & GBS leaders take ownership of their finance transformation journey? In this next session, we explore how to build and deliver a strategic guide for transforming capabilities.
· Where do you begin in articulating a vision for how finance can align its aspirations with the needs of the business?
· Explore strategies for ensuring that the increase in available data corresponds with an increase in available business insights
· Which technologies are best supporting financial planning, analysis and decision support in GBS organisations?
· What is the role of shared services and GBS in creating and ‘insight-driven’ organisation and how does that translate in practice?
Jakub Wojdat
Senior Director Finance, Global Head of Finance Shared ServicesTE Connectivity
2:45 pm - 3:45 pm
CET
Virtual Interactive Discussion Group: Hyper-Automation in SSO & GBS
Rakesh Sangani -
CEO & Founder,
Proservartner
Over 90% of GBS leaders expect to automate more in the next 12 months, whilst many do not know where to start and how to generate a return on investment. We will go through the different forms of technology that make up the hyper-automation toolkit, and focus on what is more likely to generate a payback period within 18 months.
3:45 pm - 4:30 pm
CET
Panel Discussion: Harnessing The Power Of Process Standardisation To Deliver A More Efficient Shared Services Model
Christoph Rosenschild -
VP Finance Process Transformation,
Radisson Hotel Group
Werner Zeitlberger - Head of Finance Transformation, Borealis
DACH companies are redefining what it means to achieve excellence in end-to-end processing. But what are the ongoing challenges that remain and how are these being overcome?
· In what ways can you reduce process ambiguity between departments and locations to ensure your operations are sustainable and scalable?
· Discover the impacts of process standardisation on creating a continuous improvement culture, where process undergo consistent evaluation
· What are the key barriers to process standardisation and how can these be overcome?
· How do we build a flexible framework which allows for new processes to be incorporated and optimised?
4:30 pm - 5:00 pm
CET
Closing Panel Discussion: Investigating Approaches In Leveraging A.I & Automation To Overhaul & Digitise Existing Business Models & Team Management
Joseph Craughan -
X Disruptor – Digital Transformation & Innovation,
Novartis
With the digital agenda gathering pace, how can we create a system which is better organised and augmented around our people?
In this keynote closing panel for Day One, we ask senior Shared Services & GBS leaders how they are identifying the next steps in their transformation journey.
· Explore the new priorities for Shared Services & GBS when it comes to digital adoption and implementation
· What does a pragmatic, risk-based approach to digital adoption look like in practice?
· Discover pathways to implementation that allow you to assess the promised benefits before implementing at scale
· In what ways are senior leaders reducing the timescales between implementing innovations and seeing the benefit?
· How can you cut through the technical complexity of the new digital era and crystalise the overarching benefit of an innovation to the enterprise?
