Wojciech Wieronski

We know the promises of enterprise-wide digital transformation to deliver process & delivery excellence. The technologies exist. But whilst we can implement that technology, how can we truly integrate effectively to realise the maximum benefit?

In this keynote opening panel, we ask GBS & Shared Services Leaders how they are balancing the need to improve particular business services whilst also evaluating the impact and overall benefit to the enterprise as a whole.

·      In what areas is the gap between the promise of process efficiency the greatest?

·      Discover the fundamental factors you need to have in place to ensure a technological innovation can be as successful as possible

·      Where are GBS & Shared Services Leaders seeing the greatest benefits from leveraging digital innovation?

·      Learn how to balance the potential benefits of technological implementation with any collateral impacts caused by the process of integration

·      How can you go about identifying ‘the next great leap forward’? In what ways are we evaluating the potential benefits of digital innovations?