The European continent has become a global leader in shared services thanks to the vastness of organisations, industries, and services provided throughout Europe. But despite Europe's growth, in the past five years, every part of the continent has had to navigate an array of challenges both local and global. From the global pandemic, to Brexit, a war in Ukraine, talent shortages, and the GDPR that has forced shared services and GBS centres to comply with stringent data protection regulations. However, with every challenge the European shared services community has time and time again shown its resiliency and developed new strategies to continue proving its value. 

Ahead of Shared Services & Outsourcing Week Europe Autumn 2023, this report explores the current size and scope of European shared services, how the industry is handling a constant cascade of crises and some of the solutions organisations are leveraging to overcome those challenges, to help you unlock value through process, intelligence & customer centricity. 

Read the report and discover: 

• A snapshot of European shared services 
• Navigating a VUCA world 
• Technologies shaping European shared services 
• Facing modern workforce challenges 
• The future of GBS 

Download the full report here >>>