As the business environment becomes increasingly complex and dynamic, the need for agile and flexible business operations is more important than ever before. This is where the GBS & shared services operating model play a crucial role. By continually improving and innovating, GBS and shared services can create a more efficient and effective operating model that can adapt to the changing needs of the business. This will enable organisations to stay ahead of the curve and remain competitive in an ever-evolving business landscape. 

Ahead of Shared Services & Outsourcing Week Europe Autumn 2023, this comprehensive report features our global state-of-the-industry results, where over 100 respondents explore how to mature and future-proof their GBS & shared services operating model, to help you unlock value through process, intelligence and customer centricity. 

Read the report and discover: 

• Where organisations are in their GBS journey 
• What areas companies are investing in over the next 6-12 months 
• The current operating models, working models, location strategies and talent strategies being utilised in the industry and whether these are predicted to change over the coming year 
• The greatest challenges with maturing and future-proofing GBS and the shared services operating model 
• Future GBS promises to the business 

Download the full report here >>>