Ahead of this year’s Shared Services and Outsourcing Week Europe Autumn 2023, we spoke exclusively to Carlos Guimaraes, VP GBS Operations, adidas, about the greatest challenge he faces with talent retention, his number one strategy to overcome this, how this strategy maximises business impact, as well as his predictions for the evolution of GBS in the coming years. 

Read more and discover: 

• The benefits of actively promoting diversity and inclusion throughout an organisation 
• The importance of customer-centricity and other value tasks for the evolution of shared services and GBS 
• The highlights from SSOW Europe 2023 
  

Download the full interview here >>>