Europe has long been a leading region for shared services delivery centres, and in 2023 its dominance is expected to continue. The continent is currently the third most popular destination for shared services, with its 3,179 centres. While not as populous as North America or APAC, Europe is a leader in implementing the best-in-class GBS model and has the second-largest population of HR service centres in the world. Despite the continued success of shared services in the region, ongoing issues surrounding digital transformation and talent recruitment/retention are proving to be costly for organisations. 

Ahead of Shared Services & Outsourcing Week Europe Autumn 2023 we explore the current state of European shared services, how to navigate recruitment challenges, opportunities for automation in HR, and the future of European HR, to help you unlock value through process, intelligence and customer centricity. 

Read the report and discover: 

• The current state of European shared services 
• How to navigate recruitment challenges 
• Opportunities for automation in HR 
• The future of European HR 

Download the full report here >>>