Many established GBS organizations often perceive their team work organization as highly optimized, and our clients had the same perspective until they piloted the Ops Management Automation solution.  

It's surprising to many that still there are a number of process areas where greater efficiency can be easily achieved at a very little cost. 

Join this session to discover how operations automation enables GBS leaders to drive performance to the next level. We will share the case studies of implementation without any IT staff engagement and 1-3 months financial beak even!

• Discover your untapped potential. Identify typical problems resulting from the legacy ways of operational management. Findings and data are based on research done with more than 500 GBS teams. 
• Explore the new approach to run your operations. Understand the opportunities and risks automated ops management will bring to your hybrid work model, engagement, productivity, timeliness, and process standardization.
• Find out how automated tasks allocation brings simplicity and eliminates lack of visibility, unbalanced workload and repetitive service issues.
• Gain insights from presented case studies including lessons learnt from complex, mature and Clients facing environment.