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The Top GBS Trends For 2025!

Sally Fletcher | 01/09/2025

As we head into 2025, the business world is transforming at lightning speed—we’re seeing new evolutions in the world of AI almost weekly, there is a huge and much needed focus on sustainability, a push for automation automation, and naturally, there is an incredibly dynamic political and economic environment, all which have an impact on GBS. They say forewarned is forearmed so in today’s episode, we’ll break down the Top Global Business Services Trends you need to watch to stay ahead of the curve.

In order to help me explore the innovations, challenges, and opportunities shaping 2025, we invited Chazey Partners to be part of the episode.

Throughout the episode we reference Chazey’s report Transformation in the Age of AI, which you can download here.

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