AI Unleashed: Transforming Global Business Services With Generative AI

Generative AI has been the buzzword on everyone’s lips for the last few months, but as with any new solution, the more it’s talked about the more the conversation is diluted and the more difficult it becomes to distinguish fact from fiction, marketing spiel from the reality and so on. In this discussion SSON talks to Phil Searle, CEO, Chazey Partners about the opportunities Generative AI can provide for GBS, the risk factors people need to take into account, the processes that are most suited and how Gen AI fits into the solutions catalogue.