Like many global business services organizations (i.e., groups that deliver shared services globally and/or manage global outsourcing efforts), yours probably has cost savings down to a science. That is, you’ve created centers of scale, you’ve taken advantage of labor arbitrage, and you continuously improve productivity – all in the name of cost-effective transactional services.
Today, however, the leadership team expects you to contribute more fundamentally to the business – by helping get products to market sooner; by integrating acquisitions faster; and by driving growth in emerging markets.
Your challenge is to elevate the Shared Services’ value proposition by becoming a "strategic contributor." And we’ll show you how.
Here are 10 dimensions of global business services that will make sure you are aligning your services with the business’s agenda.
Download KPMG’s whitepaper.
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