Neelaksh Singla | 11/18/2013
If you are driving efficiency through your HR function, sooner or later you'll come up against the magic ratio of "FTE per 1000 employees serviced." It's this number, says Wipro BPO’s head of HR Outsourcing, Neelaksh Singla, that brings most of his firm's clients to the negotiating table.
Barbara Hodge interviews New Delhi-based Neelaksh Singla
FTE ratios aside however, the three factors that lead most HR directors to the outsourcing negotiating table are: cost; the need to f...
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