How is ABB leveraging its shared services model to improve its operations? Learn about its services delivery strategy in this interview with Francisco Malnarcic, SAS Manager of the company. He talks about the maturity level of the SSO, the main challenges of the moment, and plans for the next few years. For further details, check Shared Services & Outsourcing Week Brazil.
SSON: How mature is your Shared Services Center?
Francisco Malnarcic: ABB’s SSC has a successful history an...
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