A non-linear journey
Process improvement has been identified with many names: Lean, Six Sigma, Lean Six Sigma, Continuous Improvement, etc. However you brand it though, three things are certain: without cultural change, genuine support from the top and effective communication, success will remain elusive.
Scott Kuklinski, Director of Business Transformation at ACCO, recently shared some learnings from the process excellence initiative of one of the largest suppliers of branded school and...
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