Many companies are focusing on core capabilities and rethinking how their support services fit into the equation. The German market has been slower in taking up this option, but change is on the horizon.
See what others are saying about this report:
Download PDF Attachment"I am impressed with this really good analysis of the current status of Shared Services in Germany and other European companies. The information given is very interesting for the whole SSC community in Europe."
Lars H÷lzer
Daimler Group Services Berlin GmbH"Very extensive report with a lot of good thoughts reflecting the German market and its outlook for global business services."
Kathie Schoenleben
GPS Country Leader Germany
IBM Global Process Services