Shared Services first evolved about three decades ago, although the idea of centralising processes, some would say, is as old as the hills.
Nevertheless, the discipline and structure of the Shared Services model has set this strategy apart as a cost- and resource-effective solution. Today's models vary from local, to regional to global; from in-sourced to hybrid to outsourced. There is no one template; what is certain, however, is that the model makes sense.
Whether you are at the pre-Shared Services stage, or a mature practitioner, to help you identify what you should be planning for next, we have put together a roamap, and suggested thinking points for each stage.
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