The Shared Services & Outsourcing Week (SSOW) conference returns to Orlando, March 8–11, 2027. Join finance, HR, transformation, outsourcing, automation, and enterprise operations leaders for the industry's biggest week of learning, benchmarking, and networking.
As the leading shared services and GBS conference, SSOW 2027 will explore the future of business services through real-world strategies for Agentic AI, digital transformation, intelligent automation, operating model evolution, process excellence, talent development, outsourcing partnerships, and enterprise value creation, helping leaders benchmark with peers and accelerate transformation.
What to expect at SSOW 2027:
- SSOWomen's Day: Leadership, mentorship, inclusion, and career growth for women and allies in shared services and GBS
- Agentic AI in Shared Services Bootcamp: Practical AI use cases, governance, data readiness, responsible adoption, and scalable implementation
- Site Tour: Behind-the-scenes access to leading shared services and GBS operations
- SSOW Glow Party: High-energy networking, celebration, and community connection
- SSON Impact Awards: Celebrating innovation, operational excellence, transformation, and measurable business impact
- Innovation Hub: Discover the technologies, solution providers, and partners transforming business services and enterprise operations
Join the SSOW community March 8–11, 2027, in Orlando, FL, and be part of the next chapter in shared services and GBS transformation.
Learn more here!