An Interview with Infosys’s COO: Ritesh Idnani

Anthony Gell, Chief Executive of The Business Voice chats with Infosys BPO’ Senior Vice President & Chief Operating Officer, Ritesh Idnani, in London, last month. Ritesh shares some leadership tips – including taking hard decisions at the right time – and highlights how, as COO, he makes sure he is staying on top of the market. Customer proximity is crucial, he explains, as it allows him to channel customer feedback back to his teams. You need to make yourself alway... To continue reading this story Click Here