An Interview with Infosys’s COO: Ritesh Idnani

Add bookmark
Anthony Gell, Chief Executive of The Business Voice chats with Infosys BPO’ Senior Vice President & Chief Operating Officer, Ritesh Idnani, in London, last month. Ritesh shares some leadership tips – including taking hard decisions at the right time – and highlights how, as COO, he makes sure he is staying on top of the market. Customer proximity is crucial, he explains, as it allows him to channel customer feedback back to his teams. You need to make yourself alway...
To continue reading this story get free access

Latest Webinars

Why AI in BFSI Stalls After the Pilot — and What Leading Institutions Should Consider Doing Differently

2026-09-28

11:00 AM - 11:45 AM EDT

BFSI leaders have AI budgets and pilots, but scaling stalls. Join senior practitioners for a candid...

Proven Profit in 90 Days: A Shared Services & Procurement Roadmap for the AI Era

2026-09-23

10:00 AM - 10:45 AM EDT

Shared Services and Procurement want the same outcome: protect margins, strengthen supplier relation...

The Last Mile of Procure-to-Pay: Why Payment Strategy Determines the Success of Finance Transformation

2026-09-22

11:00 AM - 11:45 AM EDT

Organizations have invested heavily in modernizing Procure-to-Pay through invoice automation, digita...

Recommended