An Interview with Infosys’s COO: Ritesh Idnani

Add bookmark
Anthony Gell, Chief Executive of The Business Voice chats with Infosys BPO’ Senior Vice President & Chief Operating Officer, Ritesh Idnani, in London, last month. Ritesh shares some leadership tips – including taking hard decisions at the right time – and highlights how, as COO, he makes sure he is staying on top of the market. Customer proximity is crucial, he explains, as it allows him to channel customer feedback back to his teams. You need to make yourself alway...
To continue reading this story get free access

Latest Webinars

From Shared Services to Intelligent Finance: How Agentic AI Will Transform the CFO Office

2026-11-12

10:00 AM - 10:45 AM GMT

Finance Shared Services have already transformed how organisations deliver accounting at scale. But...

Why Q2C AI Initiatives Fail and How Process Intelligence Fixes Them in a Day

2026-11-10

11:00 AM - 11:45 AM CET

MIT discovered that 95% of enterprise AI projects fail, not because the models are weak, but because...

From Invoice to Pay: Orchestrating the Next Generation of Finance Automation

2026-10-28

10:00 AM - 10:45 AM PDT

Finance leaders are under pressure to modernize accounts payable and Source-to-Pay processes while i...

Recommended