Rakesh Sangani | 01/10/2012
In BPO contracts gainshare is a popular term with a high proportion of contracts including a component of sharing of the benefits achieved either in the business or in the BPO delivery centre. This concept is set up by the provider community to gain benefit from making financial savings in the buy side business, and the business can also benefit from initiatives that reduce the headcount required by the SSC.
We are working with a number of organisations facilitating the implementation of gai...
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