Explore the Full Agenda for SSOW Malaysia 2026

Malaysia’s #1 GBS & Shared Services Event 

Are you ready to transform your SSC/GBS strategy in 2026?

Download the official agenda for the 13th Shared Services & Outsourcing Week Malaysia and gain a first look at the critical discussions, speakers, and innovation benchmarks defining the future of Malaysia’s GBS landscape. This year’s programme delivers cutting-edge insights across finance transformation, HR, employee experience, ESG, automation, AI, and digitalisation — all shaped by the region’s top GBS leaders and multinational hubs.

What You’ll Get in the Agenda:

Full Session Listings for all four days: Pre-Day, Main Conference, and Post-Event Site Visit

Session Formats: Keynotes, panels, fireside chats, discussion groups, and benchmarking briefings

Speaker Line-Up: GBS heads, transformation leads, and analytics experts from top regional and global centres

Discussion Topics:

• AI, automation, and tech investment strategy
• Talent development, EVP, and workforce well-being
• ESG, stakeholder alignment, and value creation
• Data-driven leadership and operational maturity

Download the full agenda now and explore how leading GBS centres are building smarter, faster, and more resilient operating models.