If I could do it all again…… I would look long and hard at the whole concept of "brownfield" decisions around physical location and staffing. I think that the benefits of taking advantage of a spare floor in a local country operation, or bringing staff into the centre from a legacy country function, to reduce the cost and/or accelerate the start-up of a centre are clear and are easily understood during the feasibility stage of an SSC program.However I think the challenges are less...
To continue reading this story Click Here
RECOMMENDED
Upcoming Events
Shared Services and BPO Week Philippines 2025
August 12 - 15 2025
Shangri La The Fort, Manila, Philippines
Register Now |
View Agenda |
Learn More
Shared Services & GBS Select Executive Leadership Summit
September 14 - 16 2025
Houston, TX
Register Now |
View Agenda |
Learn More