Steve Johnson
Director, Finance Transformation and North American Shared Services
Masonite International
As a judge for the 2011 SSON Excellence Awards, what does "Process Excellence" mean to you, for each of the Award categories?
Excellence in Customer Service – exceeding the expectations of your customers profitably
Excellence in Culture Creation – transforming disparate cultures to drive greater results
Excellence in People and Communications – disco...
To continue reading this story Click Here
RECOMMENDED
Upcoming Events
Shared Services and BPO Week Philippines 2026
August 11 - 14, 2026
Hilton Manila, Philippines
Register Now |
View Agenda |
Learn More
Shared Services & GBS Select Executive Leadership Summit
September 13 - 15, 2026
San Diego, CA
Register Now |
View Agenda |
Learn More