SSON Editor | 01/28/2012
Steve Johnson
Director, Finance Transformation and North American Shared Services
Masonite International
As a judge for the 2011 SSON Excellence Awards, what does "Process Excellence" mean to you, for each of the Award categories?
Excellence in Customer Service – exceeding the expectations of your customers profitably
Excellence in Culture Creation – transforming disparate cultures to drive greater results
Excellence in People and Communications – disco...
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