Meet Steve Johnson, a SSON awards judge

Steve Johnson Director, Finance Transformation and North American Shared Services Masonite International As a judge for the 2011 SSON Excellence Awards, what does "Process Excellence" mean to you, for each of the Award categories? Excellence in Customer Service – exceeding the expectations of your customers profitably Excellence in Culture Creation – transforming disparate cultures to drive greater results Excellence in People and Communications – discovering and utilizing the hidden talents of your employees Excellence in Value Creation – maximizing the opportunity Excellence in Improvement & Innovation – implementing change within a constrained environment The Proust Questionnaire Q: Who do you look up to in business and why? Steve Johnson: Warren Buffet – he knows what he knows and focuses on his strengths. Q: What has been your greatest achievement? SJ: Hopefully, it is yet to come… Q: What is your greatest regret? SJ: Nothing so far! Q: If you could do it all over again, what would you do differently? SJ: I should have taken German or Spanish in High School instead of Latin. Q: What looks like the biggest potential for you right now? SJ: Globalization Q: What is your favorite occupation? SJ: Spending time with my 3 kids. Q: In 10 years time - how do you see your current operation being run? SJ: At world class levels, driving value and opportunity for the company. Q: Which management books do you read? SJ: Execution – Larry Bossidy & Ram Charan; If You Want It Done Right, You Don’t Have to Do It Yourself! – Donna Genett; Reinventing the CFO – Jeremy Hope Q: Who are your favorite writers? SJ: Ian Fleming – the author of the James Bond series. Q: What car do you drive and what should you be driving? SJ: Volvo XC90 – but I want to be driving an Aston Martin. Q: What's your favorite 10 minute dish that you cook yourself? SJ: Hamburger Helper Lasagna. Q: Tell us a behavioral trait we should expect of you. SJ: Common Sense. Q: Reveal one weird thing we don't know about you. SJ: I am a huge car nut – I have owned 12 different cars since I was 16. Q: What one question would you put to your peers? SJ: When was the last time you tried something new? Q: Which historical figure do you most identify with? SJ: Benjamin Franklin. Q: If your job requires a lot of traveling - what is your favorite journey? SJ: Visiting and meeting people of different cultures to see similarities across the globe. Q: What is the quality you most like in men? SJ: Integrity. Q: What is the quality you most like in women? SJ: Integrity. Q: What would you like your legacy to be? SJ: Contributing positive change to my family, friends and co-workers. [inlinead]

Meet Steve Johnson, a SSON awards judge

To continue reading this story get free access

Upcoming Events

Germany’s 1 January 2027 E-Invoicing Deadline: Timely Guidance for Time-Crunched Leaders

Accelerating O2C Transformation: How AI Is Reshaping the Cash Conversion Cycle

WorkX

Shared Services and BPO Week Philippines 2026

Why AI in BFSI Stalls After the Pilot — and What Leading Institutions Should Consider Doing Differently

The AP Automation Reality Check: What True Intelligent Automation Looks Like Inside D365

Follow Us

Latest Webinars

The Last Mile of Procure-to-Pay: Why Payment Strategy Determines the Success of Finance Transformation

Lean, Smart, Secure: How AI Sets the New Standard for P2P Financial Operations

How Signify Automates Journal Entries with Self-Service Configuration

Recommended

Egypt: The Next Country North American Shared Services Should Consider IT and Bu...

How Do Sourcing Objectives and Criteria Determine the Sourcing Approach ?

The Outsourcing “Conundrum”: Securing the Benefits You Expect

EP17 The critical link between digital transformation and GBS (Global Business S...

BPO = Business Process Outcomes [not Business Process Outsourcing]

5 Ways Your Business Process Management System Could Be Failing Your Back Office

"Parts Is Parts" - The Key to Differentiating Yourself

Tech Demo: Accelerating Invoicing to Overcome Workload, Speed and Regulatory Cha...

What Will Save BPOs?

Shifting to SaaS may not eliminate the “Technical Debt”

Offshore Engineering R&D Centers Will Continue to Flourish in Current Crisis

Play Nice, Outsourcing Providers. There will be life after COVID-19

FIND CONTENT BY TYPE

SSON COMMUNITY

ADVERTISE WITH US

JOIN THE SSON COMMUNITY

Meet Steve Johnson, a SSON awards judge

To continue reading this story get free access

Upcoming Events

Follow Us

Subscribe to our Free Newsletter

Latest Webinars

Recommended

FIND CONTENT BY TYPE

SSON COMMUNITY

ADVERTISE WITH US

JOIN THE SSON COMMUNITY