Steve Johnson
Director, Finance Transformation and North American Shared Services
Masonite International
As a judge for the 2011 SSON Excellence Awards, what does "Process Excellence" mean to you, for each of the Award categories?
Excellence in Customer Service – exceeding the expectations of your customers profitably
Excellence in Culture Creation – transforming disparate cultures to drive greater results
Excellence in People and Communications – disco...
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Chasing Clarity, Not Cash: Where AR Teams Lose Their Week
2027-01-14
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Finance teams have invested heavily in AR technology. Yet many still can't see their receivables in...
The Unstoppable Momentum of Deductions and Disputes: Using Agentic AI to Stem the Rising Tide
2026-12-08
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Deductions and disputes are fast becoming one of the biggest sources of revenue leakage in order-to-...
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2026-12-02
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AI is moving beyond helping AP teams process work faster. Increasingly, intelligent systems can exec...
