Make vs Buy: How to Build Talent in Shared Services

While onsite at the 19th Annual Asian Shared Services & Outsourcing Week 2016 in Singapore, Rochelle Hood, SSON's Global Head of Customer Analytics and Research caught up with Ross Mackay, VP and Head of Global Finance Services - Asia Pacific at DHL Express to obtain his thoughts on how to build talent in shared services.Ross shared his thoughts on developing leaders and creating viable career paths.This interview was originally recorded for Shared Intelligence, SSON's private practitio... To continue reading this story Click Here