talent
Outsourcing Reimagined: Top Strategies for Future-Proof Partnerships
February 26 by Bob Cecil
Navigating the Future of Outsourcing with industry expert Bob Cecil
It's all About the People: Georgia's Success in Becoming an International Hub
September 13 by Beth Brown
Is your organization looking for its next location? Perhaphs your future success lies in Georgia.
The A-Z for Setting Up a Multifunctional Shared Services
July 01 by Beth Brown
At SSOW Europe 2024, Sumit Mitra's workshop, The A-Z for Setting Up a Multifunctional Shared Services, Sumit Mitra, provided a comprehensive guide of all the factors to consider for your organization’...
3 Ways To Elevate Your E2E Employee Experience
June 25 by Sally Fletcher
Sally Fletcher sits down with Beverly Adams-Caine, Senior Manager, ESS Operations and Governance, Entergy to discuss how to elevate employee experience. From strong communication to training initiativ...
Alcon Win's SSON's Diversity & Inclusion Impact Award
June 21 by Beth Brown
Read on to learn how Alcon's project led to 90% of managers taking unconscious bias training and an 88% inclusion result! This project ultimately won SSON's Diversity & Inclusion Impact Award.
The Top 55 HR Acronyms
May 30 by Beth Brown
A complete list of the fundamental HR acronyms anyone within the shared services landscape should know! From benefits to C-suite roles, this helpful infographic is the ultimate cheat sheet for HR ling...
Infosys & T-Mobile Win SSON's Creative Talent Management Impact Award
May 30 by Beth Brown
Read on to learn how a talent management strategy resulted in a 100% compliance rate on service delivery and audit requirements. This success ultimately allowed Infosys and T-Mobile to win SSON's Crea...
The Executive Series: Recruiting & Keeping The Best Talent In GBS at Commerz Global Service Solutions
April 09 by Sally Fletcher
One GBS who is doing a particularly good job at talent management is Commerz Global Service Solutions. So, we invited Arne Graeber, their CEO, to talk to us about his talent strategy.
State of The Industry Report 2024: Philippines
April 02 by Beth Brown
Drawing from SSON Research & Analytics' data, this report presents the latest insights and trends of the Philippines' Shared Services and BPO industry, ranging from the talent pool to digital transfor...
Exploring the Role of GCCs in Talent Development and Value Creation
March 26 by Sally Fletcher
Akhilesh Kohli, GBS APAC Head at Philips, shares how the organization prioritizes upskilling, innovation, and collaboration.
Uncovering The Power Of Workforce Analytics In Shared Services
March 26 by Beth Brown
Organizations are continually searching for effective talent management strategies to mitigate the risks of rising attrition, difficulty recruiting, and fluctuating employee engagement. However, lever...
State of The Industry Report 2024: Malaysia
February 13 by Beth Brown
Drawing from SSON Research & Analytics' data, this report presents the latest insights and trends of Malaysia’s Shared Services industry, ranging from the talent pool to digital transformation impleme...
