Content

About

Tech Demo: NICE Demos Enlighten, its AI-driven CX Solution

Barbara Hodge | 02/24/2021
SSON's editor, Barbara Hodge, sat down with Abby Monaco from NICE, to put the NICE Enlighten AI-driven CX solution through its paces. Watch the video below for a first-hand introduction of what this technology can do.   To continue reading this story Click Here

Upcoming Events


Shared Services and BPO Week Philippines 2025

August 12 - 15, 2025
Shangri La The Fort, Manila, Philippines
Register Now | View Agenda | Learn More


WorkX

August 13 - 15, 2025
Boston, MA
Register Now | View Agenda | Learn More

MORE EVENTS