Agentic AI – The Next Evolution of the Automated Enterprise
Day One | Tuesday 14th October
8:45 am - 8:50 am
Producer's Opening Remarks
8:50 am - 9:00 am
Chairs’ Opening Remarks
Malcolm Wanstall -
Vice President Data,
Cochlear
Ruth Santangelo - Director - Data, Digital and Automation, Optus
9:00 am - 9:30 am
A real-life case study of Agentic AI
Mitchell Palmer -
Chief Operating Officer,
Aussie Industries
- Exploring how teams, processes, and culture must evolve to support agentic AI.
- Discussing change management, skills development, and org design for autonomy.
- Sharing examples of how businesses are rethinking structures to enable scale.
9:30 am - 10:00 am
Setting the Vision: Crafting Your Agentic AI Roadmap
Alex Young -
Head of Innovation, Business Growth & Innovation,
The Australian Red Cross Blood
- Identifying the Right Opportunities: Where agentic AI can deliver the most value across your enterprise
- Securing Executive Alignment: Gaining board-level buy-in for long-term AI investment and transformation
- Inside the Strategy: How TPG Telecom is shaping its agentic AI journey – a case study in innovation and impact
10:00 am - 10:45 am
Panel Discussion: Implementation and Integration of Agentic AI
Adrian Buttigieg -
Chief Information Officer,
City FM
Patrick Lloyd - Head of Strategy and Innovation, TPG Telecom
Siva Halasya Subramania - Head of AI and Automation, Telstra
- Exploring how organisations are moving from strategy to real-world deployment—what’s working, where the roadblocks are, and how to avoid common implementation pitfalls.
- Highlighting integration strategies that connect Agentic AI with existing systems, workflows, and data pipelines—without disrupting core business operations.
- Providing insights into how to build for long-term growth—designing adaptable frameworks that allow for scaling across departments, regions, and functions while maintaining control and oversight.
10:45 am - 11:15 am
Speed Networking – Connect With Automated Enterprise Network
11:15 am - 12:00 pm
Morning Break and Automated Enterprise 2025 Connections
During this part of the event, attendees attend their pre-selected interactive discussions. Delegates can select 3 x interactive discussion groups, each lasting 30 minutes. Discussion groups are hosted by experts and kept intimate to allow all attendees the opportunity to discuss your most pressing questions in an informal yet constructive approach to problem solving
INTERACTIVE ROUNDTABLE DISCUSSIONS BUILDING A STRONG FOUNDATION FOR YOUR AUTOMATED ENTERPRISE
· The shift from task-based automation to autonomous, self-improving AI is redefining how enterprises operate. In this roundtable, we’ll explore:
· What does it take to move beyond automation? Understanding the leap to agentic AI.
· Autonomous enterprise agents—where do they add the most value?
· Balancing control and autonomy: How leaders can steer AI-driven transformation.
From Automation to Agentic AI
12:00 pm - 1:30 pm From Automation to Agentic AIThe shift from task-based automation to autonomous, self-improving AI is redefining how enterprises operate. In this roundtable, we’ll explore:
· What does it take to move beyond automation? Understanding the leap to agentic AI.
· Autonomous enterprise agents—where do they add the most value?
· Balancing control and autonomy: How leaders can steer AI-driven transformation.
AI is evolving from a support tool to an independent decision-maker—but how do we ensure trust, accuracy, and accountability? Join this session to discuss:
· Where is AI already making strategic decisions—and what’s next?
· From predictive analytics to autonomous action: How AI-powered enterprise agents are transforming decision-making.
· Mitigating risk and bias: How to balance AI autonomy with human oversight.
- Without clean, structured, and accessible data, AI can’t drive intelligent autonomy.
- This session uncovers how to transform enterprise data into a competitive advantage: The biggest data challenges in AI adoption—and how to solve them.
- From data lakes to knowledge graphs: Making sense of vast, complex datasets. How do we ensure AI models are trained on the right data?
- Automation and AI promise efficiency and innovation, but how do you measure ROI and ensure long-term value? This session focuses on:
- How to build an AI and automation strategy that delivers real results.
- Success metrics that matter: Measuring impact, efficiency, and business outcomes.
- Scaling AI from pilot projects to enterprise-wide transformation.
- As AI takes on more decision-making power, how do we ensure human intelligence and ethics remain at the center? This discussion will cover:
- The evolving role of leadership in AI-powered enterprises.
- Designing AI systems that enhance—not replace—human creativity and decision-making.
- Future-proofing your workforce for an AI-augmented work
What does an enterprise need to build, scale, and govern AI-driven autonomy? This roundtable dissects the essential tech stack and strategies to achieve it:
Beyond automation: The must-have technologies powering agentic AI.
Legacy vs. future-ready: How to integrate AI into existing infrastructures.
Security, scalability, and adaptability: Ensuring long-term success in AI adoption.
1:30 pm - 2:00 pm
Lunch Beak and Automated Enterprise 2025 Connections
2:30 pm - 3:00 pm
Technology Blueprint for Agentic Enterprises
Kritika Joon -
Emerging Technologies and Innovation,
icare NSW
What does an enterprise need to build, scale, and govern AI-driven autonomy? The essential tech stack and strategies to achieve it:
Beyond automation: The must-have technologies powering agentic AI.
Legacy vs. future-ready: How to integrate AI into existing infrastructures
3:00 pm - 3:30 pm
Panel Discussion: The Agentic Tech Stack – Architecting for Autonomy
Kritika Joon -
Emerging Technologies and Innovation,
icare NSW
Defining the Core Stack: What’s Essential vs. Optional
Highlighting how to architect modular, interoperable systems that evolve with fast-changing AI capabilities and integrate seamlessly across the enterprise
Examining how to embed governance, security, and transparency into the tech stack to ensure trust, compliance, and ethical AI deployment at scale.
3:45 pm - 4:15 pm
Afternoon Tea and Networking
4:15 pm - 4:45 pm
Creating the Data Foundation for Autonomous Intelligence Unlocking Trusted, Scalable Data for Agentic AI
Jingying Gao -
Senior Manager, AI and Data,
Commonwealth
- Feeding the Machine: Exploring what trustworthy, high-quality data looks like—and how it powers reliable, autonomous decision-making.
- From Siloes to Signals: Highlighting the shift from fragmented systems to integrated, interoperable data ecosystems with real-time insights.
- Governing at Scale: Unpacking the role of data governance, ethics, and control in enabling safe, scalable Agentic AI adoption.
- Showcasing how CBA’s Seattle Tech Hub is helping fast-track advanced AI capabilities and global collaboration.
4:45 pm - 5:15 pm
Creating the Data Foundation for Autonomous Intelligence Outline: Panel Discussion
Exploring what high-quality, well-structured, and well-governed data looks like—and why it’s critical for training and enabling agentic systems to perform reliably.
Highlighting strategies for unifying fragmented data across departments and platforms to create a single, intelligent source of truth that agentic AI can act on.
Examining how real-time data pipelines and feedback loops fuel continuous learning, adaptability, and decision-making in autonomous AI systems.
5:15 pm - 6:15 pm
Automated Enterprise and OPEX Week Cocktail Reception
Susan Gibson -
Head of Data Analytics and AI,
UTS
Mickey Shi - Senior Manager, Data Science, Pfizer
Andrew Spiegelman - Head of Data & Analytics, Service NSW
