Agentic AI – The Next Evolution of the Automated Enterprise
October 14 - 15, 2025
| Double Bay Intercontinental, Sydney
Day One | Tuesday 14th October
8:55 am - 9:00 am
Chairs’ Opening Remarks
Kritika Joon -
Emerging Technologies and Innovation,
icare NSW
9:00 am - 9:30 am
A real-life case study of Agentic AI
Mitchell Palmer -
Chief Operating Officer,
Aussie Industries
- Exploring how teams, processes, and culture must evolve to support agentic AI.
- Discussing change management, skills development, and org design for autonomy.
- Sharing examples of how businesses are rethinking structures to enable scale.
9:30 am - 10:00 am
The Future of Work AI: Smarter, Safer, Faster
Lucas Guslani -
Account Director, ANZ,
Glean
Heidi Van Der Griend - Account Director, ANZ, Glean
This session explores how artificial intelligence (AI) is enabling the intelligent enterprise - reshaping how organisations operate, drive efficiency, and deliver exceptional customer experiences. Rather than simply automating tasks, leading teams use AI to reimagine work - empowering employees, optimising processes, and building a durable competitive edge. Glean’s Lucas Guslani and Heidi Van Der Griend will show how to integrate AI agents, build a deep enterprise graph, and provide personalised AI assistants - all within a secure, governed platform. You’ll learn how to realise measurable productivity gains, accelerate innovation, and improve cross functional collaboration, while addressing challenges such as business context, change management, and fragmented AI initiatives.
Key Takeaways:
- AI transforms work beyond automation - empowering employees, optimising processes, and elevating customer experiences
- Success requires context and governance - connect AI to organisational data and processes, foster an AI first culture, and standardise on a secure, scalable platform
- Expect tangible outcomes - productivity gains, faster innovation, and stronger cross functional collaboration
10:00 am - 10:15 am
Speed Networking – Connect With Automated Enterprise Network
10:15 am - 10:45 am
Charting the Path to Agentic AI: From Vision to Execution
Alex Young -
Head of Innovation, Business Growth & Innovation,
The Australian Red Cross Blood
- Spotting High-Impact Opportunities – Pinpoint where agentic AI can drive the greatest value across your enterprise.
- Winning Executive Buy-In – Strategies for securing board-level alignment and long-term investment in AI transformation.
- From Strategy to Action – Practical frameworks to turn your AI vision into a roadmap that delivers measurable outcome
10:45 am - 11:15 am
Panel Discussion: Implementation and Integration of Agentic AI
Alex Young -
Head of Innovation, Business Growth & Innovation,
The Australian Red Cross Blood
Sasank Namburi - Head of Automation, Nokia
Mitchell Palmer - Chief Operating Officer, Aussie Industries
- Exploring how organisations are moving from strategy to real-world deployment—what’s working, where the roadblocks are, and how to avoid common implementation pitfalls.
- Highlighting integration strategies that connect Agentic AI with existing systems, workflows, and data pipelines—without disrupting core business operations.
- Providing insights into how to build for long-term growth—designing adaptable frameworks that allow for scaling across departments, regions, and functions while maintaining control and oversight.
11:15 am - 11:45 am
Morning Break and Automated Enterprise 2025 Connections
INTERACTIVE ROUNDTABLE DISCUSSIONS: BUILDING A STRONG FOUNDATION FOR YOUR AUTOMATED ENTERPRISE
IDG A
11:45 am - 1:15 pm IDG A - +AI versus AI+ : Bolting on AI versus AI led transformation for Process IntelligenceIDG B
11:45 am - 1:15 pm IDG B - The Neurobiology of Not Knowing: Is our need for certainty shrinking our capacity for change?IDG C
11:45 am - 1:15 pm IDG C - Digital Karma: Every Transformation Leaves a Human ImprintIDG D
11:45 am - 1:15 pm IDG D - Scaling Automation & AI for ROI and Competitive Edge Rahul Devgan - Senior Architect - AI, icare- Automation and AI promise efficiency and innovation, but how do you measure ROI and ensure long-term value? This session focuses on:
- How to build an AI and automation strategy that delivers real results.
- Success metrics that matter: Measuring impact, efficiency, and business outcomes.
- Scaling AI from pilot projects to enterprise-wide transformation
IDG E
11:45 am - 1:15 pm IDG E - Human-Centric Design in the Age of AI-Driven AutonomyIDG F
11:45 am - 1:15 pm IDG F - AI-Powered Decisioning & the Rise of Enterprise Agents Sriram Vasudevan - Enterprise AI Platforms Architect, Transurban- AI is evolving from a support tool to an independent decision-maker—but how do we ensure trust, accuracy, and accountability? Join this session to discuss:
- Where is AI already making strategic decisions—and what’s next?
- From predictive analytics to autonomous action: How AI-powered enterprise agents are transforming decision-making.
- Mitigating risk and bias: How to balance AI autonomy with human oversight.
1:15 pm - 2:45 pm
Lunch Beak and Automated Enterprise 2025 Connections
2:15 pm - 2:45 pm
Technology Blueprint for Agentic Enterprises
Kritika Joon -
Emerging Technologies and Innovation,
icare NSW
What does an enterprise need to build, scale, and govern AI-driven autonomy? The essential tech stack and strategies to achieve it:
Beyond automation: The must-have technologies powering agentic AI.
Legacy vs. future-ready: How to integrate AI into existing infrastructures
2:45 pm - 3:45 pm
Panel Discussion: The Agentic Tech Stack – Architecting for Autonomy
Kritika Joon -
Emerging Technologies and Innovation,
icare NSW
Phil Laufenberg - Head of Artificial Intelligence, Macquarie University
Kristopher Lopez - Head of Artificial Intelligence, PetSure
Defining the Core Stack: What’s Essential vs. Optional
Highlighting how to architect modular, interoperable systems that evolve with fast-changing AI capabilities and integrate seamlessly across the enterprise
Examining how to embed governance, security, and transparency into the tech stack to ensure trust, compliance, and ethical AI deployment at scale.
3:10 pm - 3:40 pm
Quickfire Showcase: Transforming Business Performance, Resilience & Agility
3:45 pm - 4:00 pm
Business transformation Demonstration Drive
4:00 pm - 4:30 pm
Afternoon Tea and Networking
4:30 pm - 5:00 pm
Fueling the Autonomous Enterprise: Turning Data into Action
Mickey Shi -
Senior Manager, Data Science,
Pfizer
Andrew Spiegelman - Head of Data & Analytics, Service NSW
