AI Infrastructure and Enterprise Systems Summit - Day 2

9:00 am - 9:10 am Opening Remarks — ANZ AI & Infrastructure State of Play 2026

Chair's opening remarks — data-led benchmark of AI deployment and infrastructure maturity across ANZ enterprises in 2026.

9:10 am - 9:40 am Keynote | The infrastructure redesign imperative: When your platform can’t support what the business is asking AI to do

Danica Bellchambers - Head of AI Product, Nine

AI ambition is outpacing infrastructure reality in most ANZ enterprises. This keynote maps where the platform gaps are actually sitting — compute, data pipelines, integration, observability and what the organisations that are scaling have done differently at the infrastructure layer.

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Danica Bellchambers

Head of AI Product
Nine

9:40 am - 10:10 am Fireside Chat | Your workforce is already using AI - the shadow AI problem and what a real adoption strategy looks like

Michelle Tucker - Head of Digital, CRM, AstraZeneca

When employees are running sensitive data through consumer AI tools because your approved stack is too slow or too limited, you don't have an AI strategy problem you have a trust and enablement problem that no policy document will fix.

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Michelle Tucker

Head of Digital, CRM
AstraZeneca

10:10 am - 10:40 am MLOps at enterprise scale — what broke when we went from 3 models to 30

Sourav Bose - Head, Enterprise AI Office, University of New south Wales

The jump from a handful of models to an enterprise-wide portfolio exposes every gap in your MLOps practice — versioning, monitoring, retraining pipelines, access governance and incident response. This is the honest post-mortem from a team that hit every one of those gaps and rebuilt their platform around them

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Sourav Bose

Head, Enterprise AI Office
University of New south Wales

10:40 am - 11:10 am Morning break + exhibition

When the CIO owns the infrastructure and the CDO owns the data strategy, the data platform sits awkwardly between them — and AI deployments pay the price. This panel examines the ownership models that are working in ANZ enterprises and what happens to AI velocity when they're not aligned.


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Olga Lysenko

Director
Department of Climate Change, Energy, the Environment and Water

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Sudhir Mishra

Interim Chief Technology, Digital and Data Strategy Advisor
Community First Bank

11:50 am - 12:30 pm Building internal AI literacy that sticks: what works beyond a one-day training module

Kay Barry - AI Implementation Lead - Risk and Compliance, QBE Insurance

One workshop and a LinkedIn Learning subscription isn't an AI literacy programme. This session breaks down what ANZ organisations are doing differently to build genuine AI capability across the business — from the frontline to the executive floor — and what the programmes that failed had in common.

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Kay Barry

AI Implementation Lead - Risk and Compliance
QBE Insurance

12:30 pm - 1:00 pm When to rebuild vs retrain — the engineering decisions nobody talks about in polished case studies

Every AI team hits the moment when patching the model stops working. This session gives you the signals, thresholds and real-world criteria for knowing when to cut your losses and start again — drawn from practitioners who have made both the right call and the wrong one.


1:00 pm - 2:00 pm Networking lunch

2:00 pm - 3:00 pm PROBLEM SOLVING LABS


3:00 pm - 3:10 pm Closing Keynote Remarks from Chairperson