Greg Stivala

Head of Product Management, Digital Services Service NSW

Day Two | Wednesday 15th October

12:15 PM Panel: Rethinking Customer Experience with AI Agents

Reimagining how AI will elevate the customer journey

Discussing where human empathy and AI efficiency should intersect

Offering insight into customer trust, personalisation, and automation

 

1:45 PM Human-Centric Design in the Age of AI-Driven Autonomy Panel

Can humans and AI truly co-exist in decision-making?

Industry leaders weigh in. Reimagining work: What AI-driven autonomy means for leadership, strategy, and culture.

How do we design organizations where AI enhances, not replaces, human intelligence?

 

Check out the incredible speaker line-up to see who will be joining Greg.

Download The Latest Agenda