This session explores how artificial intelligence (AI) is enabling the intelligent enterprise - reshaping how organisations operate, drive efficiency, and deliver exceptional customer experiences. Rather than simply automating tasks, leading teams use AI to reimagine work - empowering employees, optimising processes, and building a durable competitive edge. Glean’s Lucas Guslani and Heidi Van Der Griend will show how to integrate AI agents, build a deep enterprise graph, and provide personalised AI assistants - all within a secure, governed platform. You’ll learn how to realise measurable productivity gains, accelerate innovation, and improve cross functional collaboration, while addressing challenges such as business context, change management, and fragmented AI initiatives.
Key Takeaways:
AI transforms work beyond automation - empowering employees, optimising processes, and elevating customer experiences
Success requires context and governance - connect AI to organisational data and processes, foster an AI first culture, and standardise on a secure, scalable platform
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