Agentic AI – The Next Evolution of the Automated Enterprise
October 14 - 15, 2025
| Double Bay Intercontinental, Sydney
Heidi Van Der Griend
Account Director, ANZ Glean
Heidi Van Der Griend partners with leading organisations across Australia and the wider APAC region at Glean, helping teams realise practical AI outcomes that improve productivity, decision making, and customer experience. Based in Sydney, she focuses on long term relationships and measurable impact for enterprise programmes. Before Glean, Heidi built broad customer facing experience across data and marketing technology, including Fivetran, where she progressed through go to market roles supporting complex data integration initiatives and Meltwater, working with clients on media intelligence and analytics.
Day One | Tuesday 14th October
9:30 AM The Future of Work AI: Smarter, Safer, Faster
This session explores how artificial intelligence (AI) is enabling the intelligent enterprise - reshaping how organisations operate, drive efficiency, and deliver exceptional customer experiences. Rather than simply automating tasks, leading teams use AI to reimagine work - empowering employees, optimising processes, and building a durable competitive edge. Glean’s Lucas Guslani and Heidi Van Der Griend will show how to integrate AI agents, build a deep enterprise graph, and provide personalised AI assistants - all within a secure, governed platform. You’ll learn how to realise measurable productivity gains, accelerate innovation, and improve cross functional collaboration, while addressing challenges such as business context, change management, and fragmented AI initiatives.
Key Takeaways:
- AI transforms work beyond automation - empowering employees, optimising processes, and elevating customer experiences
- Success requires context and governance - connect AI to organisational data and processes, foster an AI first culture, and standardise on a secure, scalable platform
- Expect tangible outcomes - productivity gains, faster innovation, and stronger cross functional collaboration
Check out the incredible speaker line-up to see who will be joining Heidi.
Download The Latest Agenda
