Kritika Joon

Kritika Joon

Emerging Technologies and Innovation icare NSW
Kritika Joon

Kritika Joon is an award-winning digital transformation and innovation leader with extensive experience driving enterprise-scale change across government and industry. Her expertise spans artificial intelligence, emerging technologies, digital strategy, and customer experience, underpinned by a passion for aligning innovation with purpose to deliver measurable business and community outcomes. Kritika has led and shaped numerous whole-of-government digital transformation, AI, and emerging technology initiatives across NSW Government agencies, advancing public sector innovation and citizen-focused delivery. An experienced industry lecturer, Kritika also lectures on digital transformation, innovation strategy & leadership, and business analytics across leading Australian universities and educational institutions, equipping future leaders to thrive in an AI-driven and digitally transformative world.

AI Infrastructure and Enterprise Systems Summit - Day 2

9:10 AM Keynote | The infrastructure redesign imperative: When your platform can’t support what the business is asking AI to do

AI ambition is outpacing infrastructure reality in most ANZ enterprises. This keynote maps where the platform gaps are actually sitting — compute, data pipelines, integration, observability and what the organisations that are scaling have done differently at the infrastructure layer.

Check out the incredible speaker line-up to see who will be joining Kritika.

Download The Latest Agenda