Nella Luan

Responsible AI Centre of Excellence Lead Commonwealth Bank

Day Two | Wednesday 15th October

11:45 AM Balancing Trust, Personalisation & Automation in Decision-Making

Exploring how automation can enhance customer trust without compromising transparency

Best practices for designing personalised, responsible AI-driven experiences

Building ethical, compliant frameworks for automated decision-making at scale


Check out the incredible speaker line-up to see who will be joining Nella.

Download The Latest Agenda