Agentic AI – The Next Evolution of the Automated Enterprise
October 14 - 15, 2025
| Sydney
Ruth Santangelo
Director - Data, Digital and Automation Optus
Day One | Tuesday 14th October
8:50 AM Chairs’ Opening Remarks
Day Two | Wednesday 15th October
10:00 AM The Ethics & Governance of Agentic AI
A real-world look at how an organization built an ethical AI framework to ensure responsible autonomy:
Challenges in AI ethics, from bias to regulatory hurdles.
How governance models ensure compliance and accountability.
Best practices for ethical AI deployment in high-stakes environments.
12:15 PM Panel: Rethinking Customer Experience with AI Agents
Reimagining how AI will elevate the customer journey
Discussing where human empathy and AI efficiency should intersect
Offering insight into customer trust, personalisation, and automation
Check out the incredible speaker line-up to see who will be joining Ruth.
Download The Latest Agenda
