Jon Theuerkauf is the Managing Director, Head of Performance Excellence, Robotic Process Automation & COE Program Head at BNY Mellon. In our chat with Jon, he discussed:

• The approach he has taken at BNY Mellon with RPA and the results this has produced
• Steps in developing a fast & furious (yet sound and discreet) PoC program to easily upload in a reasonable timeframe and with a limited budget
• Advice for organizations looking to implement intelligent automation for the first time
• And where he sees the future of intelligent automation headed in the next 2 - 5 years