The HR Shared Services Insights Everyone’s Talking About

The energy, the ideas, the breakthroughs—relive the top HR shared services trends and transformations that are reshaping how HR leaders approach talent, tech, and service delivery models.

What’s waiting inside the Post-Show Report?

• Networking Opportunities: From happy hours to dinner meetups—real community, real connection. See the gallery of moments that captured it all.
• Demographic Breakdown: Diverse seniority and industries fueled richer benchmarking conversations. Explore how this shaped every insight shared.
• Top Brands in Attendance: Curious who was there? See the powerhouse names here. Get inspired by the companies transforming HR delivery.
• Top Sessions & Speakers: This year’s standouts revealed—insights that truly resonated. Find out who earned top honors!
• Attendee Feedback: From “most valuable” to “game-changing”—see what they said. Discover how peers are applying key takeaways now.
• Key Themes: Workshops, Panels, Debates—tech, talent, transformation tackled head-on. Real talk, real solutions, real HR evolution.

Discover why HR SSOW is the go-to event for shared services leaders driving workforce transformation. Claim your copy of the Post-Show Report now—or click here to receive your copy directly.

HR Shared Services is no longer just about efficiency—it’s the engine driving business transformation. In 2025, HRSS leaders must go beyond automation and cost savings to create a seamless, data-driven, and employee-centric experience.

Discover the top 10 trends shaping the future of HR Shared Services:

• The AI Revolution in HRSS
• The Rise of Employee-Driven HR
• Measuring What Matters
• The Hybrid Work Imperative
• Data-Driven Decision Making
• Read the listicle to uncover all 10 trends, plus key takeaways and essential metrics for HRSS success!

To stay ahead, HRSS leaders must embrace change, leverage new technologies, and drive continuous innovation. Click here to request a copy of the full listicle and gain the insights you need to lead HR Shared Services into the future.

HR transformation is accelerating, and top HRSS leaders have shared their expertise on AI, automation, and continuous improvement. Access these exclusive presentations to discover the latest strategies driving efficiency and impact.

Featured Presentations & Speakers:

• Morgan Shannon, Senior Director - Human Resources Shared Services, New York–Presbyterian, dives into strategic engagement to increase utilization of HR shared services, emphasizing proactive strategies to enhance employee awareness, engagement, and satisfaction, driving organizational efficiency and success.
• Wendy Bowers, Associate Vice President HR Shared Services Operations, Ascension, lends first-hand experience on transforming the hire-to-retire process through centralization, automation, and continuous improvement to enhance the associate experience and boost customer satisfaction.
• Bernadette Bargnesi,Director, HR Shared Services, Delaware North discusses transforming to a centralized HR Shared Services model, with the goal of improving efficiency, consistency, and the overall team member experience.

Stay ahead of HR transformation with expert insights from top industry leaders. Request a copy via email here.

Unlock insights from HR thought leaders. Explore the critical role of building future leaders in HR shared services through exclusive interviews with industry experts. Mercedes Sullivan, VP of People Transformation at McKinley Companies, and Stephanie Ernsting, Senior Director of HR Shared Services - North America at Amcor, share their valuable insights on overcoming challenges and seizing opportunities.

Key themes of the Interviews:

• Utilizing Technology and Social Media: Learn how to effectively showcase the value and potential of HRSS careers to younger generations.
• Mentorship and Coaching: Discover the impact of mentorship on leadership styles and employee engagement.
• Continuous Learning and Development: Explore initiatives to foster a culture of learning and development within HRSS.
• Career Pathways: Understand how to highlight unique opportunities for growth, development, and impact within HRSS roles.

Sound interesting? Read the interviews today! Click here to have your copy emailed to you.

Check out the Past Attendee Snapshot to get a glimpse of who's attended HR Shared Services & Outsourcing Week! This snapshot provides some of the job titles and companies that have joined us in the past.