Fast Track Your Attendance

HR Shared Services & Outsourcing Week (HR SSOW), taking place June 8 - 10 in Atlanta, GA, is the premier event for HR shared services professionals - offering you and your team the ideal platform to connect, learn, and innovate with industry leaders.

Why HR SSOW is perfect for you:

• Expert Speakers: Hear case studies and panels with senior leaders from top organizations
• Elevate Your Professional Development: Tackle pain points through Workshops, Interactive Discussion Groups, Open Discussion Q&As, debates, and networking events.
• Practical Insights: Discover strategies for tackling real-time obstacles and gain practical blueprints on key HR themes like lasting change, continuous improvement, and measuring the successes of transformation.
• Fast Track Your Recertification: Earn SHRM Credits needed to further your career in just 3 days! Gain credits efficiently at this exclusive conference.

Claim your copy of the Event Guide today and uncover everything waiting for you in Atlanta this June!

Want a copy emailed to you? Click here to request a copy.

What is this report?

A concise summary of insights, attendee feedback, and key outcomes from HR Shared Services & Outsourcing Week, held December 7–10, 2025, in Phoenix.

Who is it for?

HR Shared Services and HR operations leaders benchmarking priorities and peer perspectives.

What’s included?

Attendance metrics, key themes, attendee demographics, top-rated sessions, and peer testimonials.

View the Post Show Report today or click here to have a copy sent to your inbox.

View the HR Shared Services & Outsourcing Week (SSOW) Agenda at a Glance to review the program fast and share internally for approval.

• Includes: Speaker lineup, Session agenda, and Pricing information
• Built for: HR Shared Services leaders balancing service delivery, transformation, and AI-driven change
• Use it to: map the sessions that matter, shortlist who to bring, and book online with confidence

Click here to have a copy sent to your inbox. 

Secure Your Green Light. Elevate Your HR Shared Services Strategy.

The HR Shared Services & Outsourcing Week Approval Kit gives you a clear, concise way to demonstrate the value of attending this year’s event – from AI-powered HR operations and process redesign to workforce transformation and employee experience. Whether you’re building a business case or aligning with your leadership team, this practical pack helps you present costs, outcomes, and priorities in one place – without the noise.

What’s included:

• Ready-to-send “Convince Your Boss” email template
• Customizable expense and budgeting worksheet
• Event overview with key themes, sessions, and value drivers

Request a copy to your inbox here.

HR Shared Services Circle Recap: Driving Self-Service Success Without Major Investment

The HR Shared Services Circle is an invite-only forum where senior HR leaders come together to share candid insights on today’s most pressing challenges.

In our August session, hosted by Tess Rideout, Director, HR Shared Services Operations at Advocate Health, members explored practical, low-cost strategies for boosting self-service success.

Key Takeaways

• Change management is ongoing - persistence and clear communication are critical
• Knowledge bases matter - well-maintained content drives adoption and trust
• Business partner engagement is key - early involvement helps align stakeholders
• Collaboration strengthens outcomes - leaders emphasized the value of peer learning and support
  

In 2026, HRSS leaders must go beyond automation and cost savings to create a seamless, data-driven, and employee-centric experience.

Discover the top 10 trends shaping the future of HR Shared Services:

• The AI Revolution in HRSS
• The Rise of Employee-Driven HR
• Measuring What Matters
• The Hybrid Work Imperative
• Data-Driven Decision Making
• Read the listicle to uncover all 10 trends, plus key takeaways and essential metrics for HRSS success!

To stay ahead, HRSS leaders must embrace change, leverage new technologies, and drive continuous innovation. Click here to request a copy of the full listicle and gain the insights you need to lead HR Shared Services into the future.

HR transformation is accelerating, and top HRSS leaders have shared their expertise on AI, automation, and continuous improvement. Access these exclusive presentations to discover the latest strategies driving efficiency and impact.

Featured Presentations & Speakers:

• Morgan Shannon, Senior Director - Human Resources Shared Services, New York–Presbyterian, dives into strategic engagement to increase utilization of HR shared services, emphasizing proactive strategies to enhance employee awareness, engagement, and satisfaction, driving organizational efficiency and success.
• Wendy Bowers, Associate Vice President HR Shared Services Operations, Ascension, lends first-hand experience on transforming the hire-to-retire process through centralization, automation, and continuous improvement to enhance the associate experience and boost customer satisfaction.
• Bernadette Bargnesi,Director, HR Shared Services, Delaware North discusses transforming to a centralized HR Shared Services model, with the goal of improving efficiency, consistency, and the overall team member experience.

Stay ahead of HR transformation with expert insights from top industry leaders. Request a copy via email here.

Unlock insights from HR thought leaders. Explore the critical role of building future leaders in HR shared services through exclusive interviews with industry experts. Mercedes Sullivan, VP of People Transformation at McKinley Companies, and Stephanie Ernsting, Senior Director of HR Shared Services - North America at Amcor, share their valuable insights on overcoming challenges and seizing opportunities.

Key themes of the Interviews:

• Utilizing Technology and Social Media: Learn how to effectively showcase the value and potential of HRSS careers to younger generations.
• Mentorship and Coaching: Discover the impact of mentorship on leadership styles and employee engagement.
• Continuous Learning and Development: Explore initiatives to foster a culture of learning and development within HRSS.
• Career Pathways: Understand how to highlight unique opportunities for growth, development, and impact within HRSS roles.

Sound interesting? Read the interviews today! Click here to have your copy emailed to you.

Check out the Past Attendee Snapshot to get a glimpse of who's attended HR Shared Services & Outsourcing Week! This snapshot provides some of the job titles and companies that have joined us in the past.