CK Taneja

AI Strategist Northern Trust

Pre-Conference Workshop Day: Monday, December 8, 2025

1:30 PM Real Use Cases: What (If Anything) Is Agentic AI Doing in HRSS Right Now?

This session brings the conversation down to ground level. We’ll examine early examples and exploratory pilots of agentic AI in HR Shared Services—alongside stronger, more mature use cases of traditional and generative AI already in flight.

What We’ll Cover:

Sample use cases across knowledge management, Tier 0 triage, onboarding, employee support, and service ticket resolution
Examples of agentic behavior: what it means for AI to “act,” not just “respond”
What’s working (and what’s not) in pilot programs
Where AI has already delivered real ROI in HRSS functions

Check out the incredible speaker line-up to see who will be joining CK.

Download The Latest Agenda

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