The Industry's Most Trusted HR Event








Days of Networking, Workshops & Case Studies, Sit

Learn how to take your HR Shared Services center to the next level and remain ahead of the competition.

Organizations are now looking to embrace the next generation of shared services, so what’s top of your agenda in 2020? Is it to integrate a design thinking methodology, build a platform that puts the employee first, as well as remain agile? Or is it the initially set up of a shared services center? Learn how to build a bot without a partner! Whatever your needs are within HR Shared Services join us in Miami October 21-24.

Learn about:

  • Cutting-edge change management
  • Global Learning Models within Shared Services
  • Improving time to hire
  • Consistency of benefits & legislative compliance and many more…..

IQPC’s HRSSO Summit has been an established industry platform for thought leadership and high-level networking for over a decade. Bringing together HR Shared Services professionals is what we do best: encouraging organizations to improve their HRSS teams to grow and thrive through benchmarking and the exchange of best practices from across various industries.

Debate the future of HRSS. Discuss road blocks with peers. Discover solutions. Join the conversation at the 26th Services and Outsourcing Summit.

What Others Have to Say

2019 Speakers

Earl Barron

Director, HR Information Systems

Christopher Rapisardi

HR Business Partner
Kaspersky Lab

Alena Reva

Vice President Human Resources, Americas & Europe
Kaspersky Lab

Thomas Eseanobi

Director of P&C, Global Shared Services
World Vision

Maria Jose Plata Arevalo

Director, HR Shared Services
Envision Healthcare

Klaas Venborg

Executive Director-Global People Shared Services
LEO Pharma A/S

Jaspreet Kaur Mann

Director, Employee Records & Benefits
Provincial Health Services Authority

Karl Martineau

Chief Information Officer
Legal Aid Ontario

Debbie Williams

Director, HR Shared Services
Revera Inc.

Trish Ferris


Julie Fernandez

Partner, Global Payroll and HR Services Strategies

Courtney Jackson

ScottMadden, Inc.

Mark Hickenbottom

Sr Director of Global Payroll and HR Service Centers
CSL Behring

Joshua McVay

Director, HR Process Support
Sutter Health

Brittany Glattly Autodesk

Employment Program Manager

Mariana Vásquez Valverde

Senior Human Resources Generalist - Team Lead
World Vision International

Benefits of Attending

Gain exposure to solution providers who are at the forefront of change and innovation

Find out how mature, leading-edge HR SSOs continuously improve and grow their service capabilities

Discover the best and newest ways to build a new HR shared services model

Make authentic and lasting connections with a broad spectrum of HRSSO peers in terms of industry, scope and functional expertise

In order to provide you with a truly personalized learning experience and enhanced benchmarking opportunities, we’re excited to introduce our enhanced Attendee Survey!